Privacy Policy

This privacy policy sets out how Pump Sales Direct uses and protects any information that you give Pump Sales Direct when you use this website. Pump Sales Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pump Sales Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

General Data Protection Regulation

GDPR is new European Union legislation that came into force in May 25th 2018 to regulate the use and storage of personal data by private and public-sector organisations within member states of the European Union. For the most part it does not differ from existing data protection law in the UK. The prime purpose of the legislation is to regulate businesses selling to consumers and not the business to business activity carried out by Pump Sales Direct However, like most EU legislation, GDPR has been deliberately drafted in such way to allow individual EU states to implement it according to local conditions. This means that its rulings are often ambiguous and open to different interpretations. The senior management team at Pump Sales Direct However has reviewed our data protection policies in line with GDPR and taken the following actions.

 

Pump Sales Direct GDPR Statement

Pump Sales Direct is committed to protecting all its customers, suppliers and team members by maintaining best practice data protection processes in line with all UK and EU law including GDPR.

Pump Sales Direct has undertaken a review of its data protection policy and implemented the following;
• Reviewed what data we hold
• Identified how this data was collected
• Reviewed how we communicate that this data is only used for the legitimate pursuit of business to business activity
• Reviewed our processes for responding to requests to delete, amend or restrict data.
• Reviewed our processes for providing access to data when legitimate requests are made
• Reviewed our legitimate use of data for business to business activity
• Reviewed our consent mechanism. Pump Sales Direct has interpreted that the GDPR consent guidelines do not wholly apply to B2B activity and that our Unsubscribe policy meets best practice and legislative guidelines.
• Reviewed our security and ability to prevent, detect and report data breaches in line with GDPR.
• Reviewed the need for a Data Protection Impact Assessment
• Reviewed our international data

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration.

We may use ‘cookies’ to monitor how people use our site. Most websites use cookies. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout and function of the sites. We may, for example, use cookies to store registration information so that you do not have to provide it to us on subsequent visits.

A cookie is a piece of information that is stored on your computer’s hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.

For the exhaustive list of cookies, we collect see the List of cookies we collect section.

If you do not want us to use cookies in your browser, you can normally set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.

For information about how to disable cookies in your browser please visit the www.aboutcookies.org website.

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We will use the information to improve our products and services.
• We will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we will also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. All the above contact methods will include an unsubscribe option so as not to receive any further communication.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR Act 2018. No fee will be payable. If you would like a copy of the information held on you please write to Pump Sales Direct Unit 3, Derby Trading Estate, Stores Road, Derby. DE21 4BE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME	COOKIE DESCRIPTION
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.

* Other third party cookies may be included from the following services;

• PayPal
• Sage Pay
• Thawte
• Google Analytics